About Us

     We want to help you keep your jewellery as beautiful as the day you bought it. That’s why we offer an extensive range of repair and support services.

We know that sometimes in life accidents happen. Our team of first-class jewellers are here to help if anything goes wrong. They can look at jewellery of any age, style and type and will do everything they can to fix it. Some repairs can be carried out in our showrooms, alternatively they can to fix it. Some repairs can be carried out in our showrooms, alternatively they will be sent to one of our experienced jewellery craftsmen who’ll repair and return it as quickly as possible. Jewellery can be very delicate and a light, expert hand is needed to make repairs. So even if you think you’re pretty handy, repairs to jewellery really are best performed by a professional. Of course, prevention is always better than cure, so try to get your jewellery cleaned annually and consider adding safety clasps to bracelets and necklaces that don’t already have them.

     Most jewellery can be cleaned at home but sometimes, a delicate item might require specialist cleaning to avoid damage. To help keep your jewellery in excellent condition, we recommend that you schedule a cleaning at your local Goldsmiths showroom every year. Our jewellers will also look out for signs of wear and tear, and suggest essential repairs before problems develop.

     Sometimes that special gift needs a more personal touch. Sometimes what you want to say is so special that you want your loved one to be able to keep it and treasure it forever. We can help through our expert engraving service. We are now able to engrave on a selected range of Jewellery, so you can make your gift truly personal and one of a kind.